Team Impact Award Winner
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November 2024
Activity
The Business Improvement Capability have demonstrated a strong commitment to collaboration and professional growth as they advance the LCS journey. Working closely with both NDA Group Counterparts and internal stakeholders, the team have developed and introduced a number of comprehensive training packages, accredited by LCS which are tailored to enhance understanding and application of the Lean Principles, including:
- LCS Level 1a – Business Improvement Awareness - Instructor led (classroom & virtual delivery)
- LCS Level 1a – Business Improvement Awareness - E-Learning (the first of its kind across the NDA Group)
- LCS Level 1b – Business Improvement Practitioner - Instructor led (classroom delivery)
The team have embraced new ways of working, contributing to a unified, strategic approach that maximises efficiencies and fosters a culture of continuous improvements across NWS, all while advancing their own learning to become recognised Subject Matter Experts.
The Impact
By championing LCS methods and engaging stakeholders at every level, the team have established a strong foundation for a more agile and resilient organisation and have begun to streamline processes by empowering colleagues with tools and knowledge essential for sustainable long-term growth whilst completing their own training and upskilling.
To date, several impactful improvements have been implemented including:
- Streamline of meeting and reporting structures saving over 1000 hrs per year
- Introduction of SQCDP on NWS’s Operational Site with further rollout planned
- Introduction of Loss Logging, aligning losses to SQCDP
In addition, the team are supporting a number of innovative ways of working trails including:
- The use of handheld devices at NWS’s Operational Site
- The use of Artificial Intelligence across the business
The teams’ achievements to date, underscore their role as a driving force in our organisations journey towards excellence. Their efforts over the last 8 months illustrate the values and goals that the LCS Award seeks to recognise, making them truly deserving.
“I couldn’t be prouder of what the team have accomplished so far. Their passion, resilience and determination have been exceptional, and I am genuinely excited about the opportunities ahead” said Rebecca Musgrave, Head of Business Improvement Capability.
Showcase your excellence in continuous improvement by applying for the LCS Impact Awards—celebrating initiatives that deliver tangible benefits in quality, cost, or delivery performance while driving meaningful organisational or individual success.
