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Training Within Industry Training Within Industry– TWI – is often referred to as the forerunner of contemporary lean thinking and while developed in the US over 70 years ago to support the World War Two war effort, it is still...

Introduction Total productive maintenance (TPM) is a lean maintenance methodology that looks to maximise the utilization of your available resources such as machines, processes, and procedures as well as your employees, to...

“I’m sorry, but all our agents are busy at the moment…” We’ve all experienced this apologetic message on a Monday morning when we call a service centre to make that claim, book an appointment, or request service. They are...

In the pursuit of operational excellence, organisations increasingly turn to Lean and improvement methodologies as a powerful approach for streamlining processes. They help to reduce waste, understand the customer value and...

Today organisations are continually seeking ways to enhance efficiency, improve collaboration, and boost overall team performance. One methodology that has gained widespread recognition for achieving these goals is Lean thinking....