Sellafield Ltd Group Business Services (GBS) is a Multi-Functional Shared Service organisation. Delivering operational services in People (HR), Finance and Administration. Their primary customers are the 11,000+ employees that work for Sellafield Ltd.
Newly formed in 2020, GBS were looking to build on the work started by Nuclear Shared Business Services (NSBS), with a focus on 4 key areas:
- Seeking to transform service performance, efficiency, pace and quality.
- How? Through Service Management, Digital solutions, E2E process improvement, and driving Business Improvement Culture.
- Transitioning focus of capability from transacting to assuring and adding value.
- Seeking to establish credibility and reputation to delivering more of the services they currently deliver, take on new service lines and deliver to new customers.
- LCS Impact Award category: Team
- Team name: GBS & BI central team, Sellafield Limited